Job Training: Microsoft Office Administrative Specialist

Two certifications -- Certified Customer Service Professional (CCSP) and the Microsoft Office Specialist (MOS)

COVID-19 has lead to many people looking to change careers — call today to learn about free training opportunities!

Harford County: 410-272-5400

Cecil County: 410-996-0550


Participants in this program will receive 116 hours of training towards two nationally recognized certifications. These certifications will provide participants a competitive advantage in the job market. The two certifications are the Certified Customer Service Professional (CCSP) and the Microsoft Office Specialist (MOS)

Achieving a CCSP certification confirms that the holder has successfully completed a rigorous examination and provides proof to potential employers that the holder is committed to upholding high ethical business standards. CCSPs will provide excellence in service for every customer-internal and external- with every interaction. The national salary range for an administrative specialist $27,000-$68,000 annually.

The Microsoft Office Specialist certification (MOS) is a cumulative certification recognizing recipients for passing three of the five possible Microsoft application exams. Holders of this certification have successfully demonstrated the ability to command the full features and functionality of Microsoft Office. Microsoft Office is used by more than 90% of the business community. This training program will provide participants with the skills to pass the MO-100 (Word), the MO-200(Excel), the MO-300(PowerPoint), and the MO-400 (Outlook) exam. Students will choose to test on three of the four applications.

Course Timeline

April 26 – June 10

Mondays – Exam Days

Tuesdays, Fridays – 8:30am – 3:00pm, 30 minute lunch

Wednesdays – 8:30am – 12:00pm

Days/Times may vary


HCC main campus; Edgewood Hall E215

Interested in this Training Program? Please complete the application below!

Equal Opportunity Employer/Program

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