JOBSEEKER FREQUENTLY ASKED QUESTIONS
Q: What services does SWN offer?
A: The Susquehanna Workforce Network (SWN) offers job-search assistance; resume assistance; access to resources, such as a computer, copier or fax machine; and seminars that help improve your job search experience. Learn more about our services on our Jobseeker page.
Q: What jobs do you have available?
A: Jobs are listed on mwejobs.maryland.gov. You can apply for jobs after registering on the website. We also offer job fairs and job recruitments, which are listed on our website, as well as flyers in our workforce centers.
Q: I would like to schedule an appointment with an employment specialist, how can they help me?
A: Before scheduling an appointment with an employment specialist, we recommend you first attend our JobQuest seminar, where a facilitator will explain all of our services. Then you can schedule an appointment with an employment specialist. To find out when the next JobQuest seminar will be held, check out our Events page and find the seminar calendar for a workforce location near you.
Q: Do you provide resume assistance?
A: Yes, we offer a highly attended resume seminar. To find out when the next resume seminar will be held, check out our Events page and find the seminar calendar for a workforce location near you. Once you complete the seminar, you can schedule a one-on-one appointment with a counselor to improve your resume.
Q: Can you help me with online job applications?
A: Our offices have designated areas equipped with internet access and a variety of job-search resource materials. You can use this equipment and material to complete online job applications.
Q: I need to apply for a job and do not have computer, can you help?
A: We can help. Our offices have designated areas equipped with internet access. We also provide free faxing, copying and telephone services. Auxiliary aids and services are available upon request to individuals with disabilities. Visit our Jobseeker page for more information.
Q: How do I register on the Maryland Workforce Exchange (MWE)?
A: Start the MWE registration process on this page of their website. Scroll down to Option 3 (Create a User Account) and click on Individual. That will get you started in becoming a fully registered user on MWE. If you need help with this process, contact one of our workforce centers and staff will be happy to help you.
Q: How do I apply for unemployment?
A: Visit mdunemployment.com to complete the registration. You can apply for unemployment insurance benefits online or by phone between 7:30 a.m.-3:30 p.m., Monday through Friday, at 410-949-0022 (within the Baltimore-metro area and out-of-state) or 800-827-4839 (from within Maryland).
Q: How do I enter my REX (unemployment) weekly job searches?
A: First, log in to your MWE account. At the bottom of the homepage, under jobseekers, choose Unemployment Insurance, then choose File a Claim and complete the information.
Q: I heard you offer CDL classes/training.
A: We do not teach CDL classes. However, if you qualify, we may be able to help with the cost of the training. To find out if you qualify, please attend a JobQuest seminar, and then make an appointment with an employment specialist to learn more. To find out when the next JobQuest seminar will be held, check out our Events page and find the seminar calendar for a workforce location near you.