Industry Spotlight: Manufacturing, Logistics & Supply Chain Management

Industry Spotlight: Manufacturing, Logistics & Supply Chain Management

By: Jessica Fessler

Supply Chain Issues = Career Opportunities

Two years ago “The Great Toilet Paper Shortage of 2020” shed light on our supply chain in ways most of us had not experienced. The obvious items came up short first- toilet paper, medical supplies and canned goods. Panic buying initially contributed to a fair share of these shortages. Now, two years later our supply chain is in disarray with shortages across industries.

So, what do empty shelves and hard to find items have to do with your career?

Opportunity lies within manufacturing, logistics and supply chain management for critical thinkers looking to break into an industry projected to grow 30% by 2030 (U.S Bureau of Labor Statistics).

Entry level positions are typically located within the production and transportation sectors of supply chain management. In other words, a great way to break into supply chain management is through trucking and warehousing positions.

These positions typically require little to no experience. Some positions however, do require certifications. A detailed list of entry level positions can be found here . Susquehanna Workforce Network provides no-cost training opportunities for those looking to break into manufacturing, logistics and supply chain management.

Courtesy of Susquehanna Workforce Innovation Partnership

In the supply chain, nothing happens in a straight line. The flexibility of supply chain management career paths and day-to-day responsibilities opens opportunities across many different functions. More opportunities are available to those willing to pursue a four year degree. Some mid-level management positions require a bachelor’s degree.

According to David Litterello, Director of Workforce Development for Harford Community College, “There’s a lot more to supply chain management than picking and packing”. Mid-level management positions look for candidates who have “knowledge of warehousing strategies relative to the supply chain” and who have “understanding of how warehousing plays a role in overall company strategy”.  

For additional industry information, wage information and open positions, contact your local workforce center.

Job Training: Computer Support Technician

Free Career Training- Computer Support Technician

Certified Customer Service Professional (CCSP) and the CompTIA A+ certification (A+).

Course Timeline

June 13th – July 19th

 Certified Customer Service Professional (CCSP)
o Tuesdays 6/14,6/21,6/28 & 7/5 from 8:30‐1:30 PM
 CompTIA A+ certification(A+) for a Computer Support Technician (CTS)
o M‐F, except Tues. 6/13‐7/19 (no class 7/4) 8:30‐2:30 PM

Location

Edgewood Public Library Rm 137

Overview

The computer support technician makes sure a company’s computer equipment is configured to conform to established guidelines. He or she maintains all terminals and peripherals including printers, modems, personal computers and data communications machines. Responsible for locating and ascertaining the nature of network errors using appropriate software, the computer support technician is in charge of troubleshooting. Along with these duties, he or she fixes and replaces equipment when it is down.

Participants in this program will receive 146 hours of training toward two nationally recognized certifications.  These certifications will provide participants a competitive advantage in the job market.  The two certifications are the Certified Customer Service Professional (CCSP) and the CompTIA A+ certification (A+). According to U.S. Bureau of Labor Statistics the salary range for a computer support technician is $32,830-$88,940.00 annually.

Achieving a CCSP certification confirms that the holder has successfully completed a rigorous examination and provides proof to potential employers that the holder is committed to upholding high ethical business standards. CCSPs will provide excellence in service for every customer-internal and external- with every interaction.

The A+ Certification is the industry standard for establishing a career in IT and is the preferred qualifying credential for technical support and IT operational roles. Jobs like support specialist, field service technician, desktop support analyst, and help desk use the skills validated by CompTIA A+ certification.


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